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Why You Should Want 24/7 On-site Apartment Maintenance in Sylvania

It’s after midnight, and while you’re cleaning up to go to to sleep, you hear a drip, drip drip. Looking up, you notice a damp circle on the ceiling that’s starting to get bigger ? Do you have an emergency phone number for maintenance? How many minutes will it be before they arrive? Will you have to wait until the next morning? Or were you smart enough to get a building with 24/7 on-site emergency apartment maintenance in Sylvania?

What Dictates An Emergency Maintenance Request?

Master bedroom in Sylvania apartments.

With a little luck, many of your apartment maintenance requests will be minor. You could discover that your blocked sink drain needs a a tad bit more work than a squirt of Mr. Plumber. Or perhaps you inadvertently put a hole in the drywall trying to install your new TV. These can be irritating inconveniences that can wait until Monday morning instead of needing a rushed house call during the middle of the night.

However, there are a few problems that need urgent attention. Wait on a busted pipe and your stuff in your one-bedroom apartment could get serious damage. A malfunctioning fire alarm can keep you -- and your neighbors -- up all night. Emergency repair might also be called for when your the HVAC breaks during intense weather. Basically, any issue that threatens your things or life is a call into your emergency maintenance after hours line.

Why Insist On 24/7 On-Site Emergency Apartment Maintenance In Sylvania?

Exterior view of a Sylvania apartment community.

Every apartment in Sylvania should have a method of emergency maintenance, however, the quality and responsiveness can differ wildly. You can tell how rapidly your after-hour requisitions will be attended to by what happens when you send in a problem. For some complexes, the night hotline is routed right to an on-site maintenance technician that should show up fix the repair immediately or return a prompt call back after you leave a text to a voicemail box, which then is forwarded to the apartment manager, who then contacts a contract maintenance service,that then comes over to your home to start repairs.

The response time between the differing systems can seem staggering, especially when you’re more preoccupied about getting to safety . When your apartment building has round the clock emergency repair, then someone who can help should arrive at your place as soon as possible or at a minimum give you a reasonable idea when they’ll be there. That’s much more amiable than waiting for hours hoping a contractor is on their way.

3 Questions To Ask About Maintenance When You Go On An Apartment Tour

Exterior view of a Sylvania apartment building.

While you tour your apartment and explore the list of apartment amenities in Sylvania, be sure to inquire about the emergency maintenance procedures. Specifically, ask these three questions:
  • Does your building employ on-site maintenance or do they use contract technicians?

  • Can you request maintenance by online or phone?

  • What is the emergency maintenance system ? And how long will it take for a real person to help?

These are responses that you should be comfortable with before it’s 3:00 AM and you’re watching the rising waters coming from your upstairs neighbor’s toilet.

SOMO Flats Only Uses 24/7 On-Site Apartment Maintenance

With SOMO Flats, we want you to always enjoy your apartment home. All our apartments have on-site maintenance that will fill your emergency maintenance request anytime. Just call us at (419) 843-0855 or click the “book a tour” button today!

SOMO Flats
6455 Monroe St , Ste 100
SylvaniaOhio 43560
Phone: (419) 843-0855
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  CLOSED
  • Sunday  CLOSED
Owned & Managed By
J.C. Hart is an equal housing opportunity provider.
SOMO Flats
SOMO Flats is a luxury apartment community located at Main Street & Monroe Street in Sylvania. Owned and operated by the J.C. Hart Company, SOMO is committed to helping our Residents feel at home. We offer many floor plans and amenities to fit your lifestyle, and our Residents love living near Harroun Park.
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