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A J.C. Hart Apartment Community in Sylvania, OH

Why You Should Want 24/7 On-site Apartment Maintenance in Sylvania

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re going to sleep, you feel a drip-drip-drip. Looking up, you notice a wet circle on the ceiling that’s swiftly getting larger. Panic sets in as you scamper to find a saucepan or garbage can to catch the drip.

So, what happens now? Do you have an emergency phone number for maintenance? How many minutes will it take for them to get there? Will you have to wait until normal business hours? Or were you savvy enough to rent a building with 24/7 on-site emergency apartment maintenance in Sylvania?

What Dictates A Maintenance Emergency?

Master bedroom in Sylvania apartments.

With a little luck, many of your apartment maintenance queries will be simple. You could discover that your blocked sink drain requires a tad bit more work than a squirt of Mr. Plumber. Or maybe you inadvertently put a hole in the drywall trying to hang your new TV. These can be irritating disruptions that can wait until Monday morning instead of needing a rushed house call during the middle of the night.

But, there are a few problems that need immediate attention. Wait on a busted pipe and your stuff in your one-bedroom apartment could see serious damage. A malfunctioning smoke detector can keep you -- and your neighbors -- up all night. Emergency repair may also be called for when your Other apartment companies direct your call to a voicemail box, which then is forwarded to an front-office worker, who then calls an outside contractor,that then comes over to your home to start repairs.

The response time between the two systems can seem staggering, especially when you’re more preoccupied about getting to safety . When your apartment has 24-hour emergency repair, then someone who can help should arrive there as soon as possible or at a minimum give you a reasonable idea when they’ll be there. That’s much more amiable than waiting for hours hoping an outside service is on their way.

Three Questions To Ask About Maintenance When You Go On An Apartment Tour

Exterior view of a Sylvania apartment building.

While you go on an apartment tour and explore the luxurious apartment amenities in Sylvania, be sure to ask about the emergency maintenance procedures. Specifically, ask these three questions:
  • Does your apartment complex employ on-site maintenance workers or do they use contract technicians?

  • Can you request maintenance by online or phone?

  • What’s the emergency maintenance system ? And how long will it take for a real person to help?

These are responses that you should be comfortable with before it’s midnight and you’re watching the rising waters coming from your upstairs neighbor’s bathtub.

SOMO Flats Provides 24/7 On-Site Apartment Maintenance

With SOMO Flats, we want you to always enjoy your apartment. That is why we offer on-site maintenance that will answer your emergency maintenance request anytime. Just call us at 419-843-0855 or click the “book a tour” button today!